Frequently Asked Questions

You can book through our website by visiting the Contact page or by reaching out to us directly. We recommend booking in advance, especially during peak travel seasons, to secure your preferred date and time.

Yes, cancellation is possible. Cancellation policies vary by booking platform. Please check the details on each booking page. For urgent cancellations, please contact us as soon as possible.

Same-day bookings are possible if there is availability. However, popular time slots may be fully booked, so we recommend booking in advance whenever possible.

No prior experience is necessary! Our classes are designed for complete beginners as well as matcha enthusiasts. Our expert instructors will guide you through every step of the process, from preparing the matcha powder to creating beautiful matcha tea.

Our regular classes typically last 1.5-2 hours. This includes learning about matcha history, hands-on instruction, making your matcha, and enjoying your creations. Private classes and special experiences may vary in duration.

Yes, children are welcome to participate. There are no specific age restrictions, but for younger children, we may ask for parental support. Families are very welcome!

Yes! We encourage you to take photos and videos to capture your experience. Feel free to share your creations on social media and tag us. We love seeing our guests' matcha making journey!

Yes, we can accommodate dietary restrictions. We can provide vegan, vegetarian, gluten-free, and halal options. Please inform us about any allergies or dietary restrictions when booking. We will do our best to accommodate your needs.

Yes, vegetarians and vegans can participate. Matcha Making Tokyo and Matcha Making Osaka offer vegetarian and vegan menu options. Please be sure to inform us when booking.

All our classes are conducted in English. Our instructors are fluent English speakers and specialize in teaching international visitors, making it easy for travelers from around the world to participate and learn.

The experience is primarily conducted in English, but Japanese language support is also available. If you prefer Japanese language support, please let us know when booking.

Just bring yourself and a sense of adventure! All ingredients, tools, and equipment are provided. We recommend wearing comfortable clothing and arriving with an empty stomach so you can fully enjoy your handmade matcha creations.

Parking availability varies by location. Please check each service page for details or contact us. We recommend using public transportation.

Yes, group bookings are possible. For large group bookings, please contact us in advance. Special arrangements can be made.

You'll learn about matcha history and culture, how to prepare matcha powder, techniques for making traditional matcha tea, proper whisking skills, and presentation techniques. You'll also get to enjoy your handmade creations!

Our regular classes can accommodate up to 20 people, making them perfect for solo travelers, couples, families, and groups. Private classes can be customized to your group size.

We have locations in Tokyo and Osaka. Both locations are easily accessible and located in popular tourist areas.